Havertys Furniture in Lewisville, TX Open now

Reviews about Havertys Furniture

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  October 11, 2019, by L. Rios
  I was so excited to purchase a sectional from here. I walked in and walked around and saw a beautiful sectional! An old man walks up to me and kinda greets me and tells that they have on sale items over there? Items that his sure that i can afford! WTF!! I walked out and drove to Rooms To Go and have a very beautiful living room set.
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  March 11, 2019, by Robert Wilson
  My wife and I purchased a dining set from this location. On the recommendation of the sales lady, we purchased a protection plan for almost $500. I specifically asked if it covered animal damage or kids, and the answer was an emphatic yes! So when one of my dogs decided to chew on a chair leg I made a claim. The process to make a claim is anything but convenient in itself, but that I was promptly told that chewing is not covered. They only cover stains from feces or urine. Customer service was short and rude. I made it clear that I was very frustrated. I went back to the local store and of course the saleslady no longer works there. The best that they have offered is a $150 gift certificate. I should have known better! This experience speaks to the integrity of this company. The sales lady was very eager to sell us furniture and therefore was not clear about what was covered and what was not covered. There are lots of places to buy furniture. Havertys will not be one for me in the future.